Privacy Policy

Privacy Policy

1. Privacy

Pesowin (“the Platform,” “we,” “our,” or “us”) is firmly committed to safeguarding the privacy and protection of user information. This Privacy Policy describes the manner in which Pesowin collects, uses, discloses, and protects personal data obtained through the use of its website and related services.

This Privacy Policy constitutes a binding agreement between the user (“you,” “your,” or “the User”) and Pesowin and forms an integral part of the Platform’s Terms and Conditions. By registering for an account or using any of the services provided, the User expressly acknowledges and agrees to be bound by this Policy. Pesowin reserves the right to amend or update this Policy at any time, with such amendments taking effect upon publication on the Platform.

2. Information Collected

Information Collected

For the purpose of this Policy, “Personal Information” refers to any data that can identify an individual, including but not limited to:

  • Full name
  • Date of birth
  • Residential or mailing address
  • Email address
  • Telephone or mobile number
  • Any other information that can reasonably be used to identify the User

During registration, verification, and use of the Platform, the User may be required to provide Personal Information such as:

  • Contact information
  • Shipping and billing details
  • Transaction and payment history
  • Website preferences and feedback

In addition, the Platform may automatically collect non-personal and technical data, including but not limited to:

  • IP address
  • Date and time of access
  • Pages visited
  • Language preferences
  • Browser type and software diagnostics

Such information is essential for the operation, maintenance, and security of the Platform and for compliance with applicable laws. Personal data may be stored on secure servers located in Germany or other jurisdictions as required.

3. Data Collection and Processing Methods

Pesowin may collect Personal Information automatically or through voluntary submission by the User. The Platform may also receive data from authorized third-party vendors, online service providers, or payment processors.

Data Collection and Processing Methods

All such data collection and processing are performed in accordance with applicable data protection regulations and governed by strict confidentiality agreements to ensure compliance and privacy protection.

4. Use of Information

Use of Information

Pesowin shall use collected Personal Information for the following purposes:

  • To operate and provide access to the Platform’s services;
  • To verify User identity and conduct security checks;
  • To facilitate deposits, withdrawals, and payment processing;
  • To provide customer support and resolve technical or transactional issues;
  • To communicate service updates, promotional offers, and marketing information, where applicable;
  • To comply with legal and regulatory obligations.

The User may also receive communications regarding promotional offers or updates about products and services from Pesowin or its duly authorized partners. Participation in surveys, promotions, or contests is voluntary. By accepting bonuses or prizes, the User grants Pesowin the right to use their name and likeness for promotional purposes, subject to applicable law.

5. Certain Disclosures Excluded

Certain Disclosures Excluded

Pesowin reserves the right to disclose Personal Information where such disclosure is:

  • Required by applicable law, regulation, or legal process;
  • Necessary to protect and defend the rights or property of the Platform;
  • Required to ensure the safety of users or the general public;
  • For research purposes related to responsible gaming and addiction prevention (with all data anonymized).

In cases involving fraudulent or suspicious activity, Pesowin may share relevant information with other online gaming operators, financial institutions, payment processors, and competent authorities as permitted by law.

6. Access and User Rights

Users may exercise their rights by contacting the Platform to:

  • Verify the accuracy of their Personal Information;
  • Request correction or deletion of inaccurate data;
  • Withdraw consent for certain processing activities;
  • File complaints regarding data handling practices.

Users may also opt out of receiving promotional communications by adjusting account settings or contacting customer support. Pesowin will comply with all valid and lawful requests in accordance with applicable privacy regulations.

7. Cookies

Pesowin employs cookies and similar tracking technologies to improve website functionality and user experience. Cookies allow the Platform to remember User preferences, monitor activity, and optimize performance.

Types of cookies include:

  • Session Cookies – Active during a browsing session and deleted upon closing the browser.
  • Persistent Cookies – Retained for a set period to store preferences.
  • Analytical Cookies – Used to collect statistical data on usage patterns.

Users may refuse cookies through browser settings; however, certain website features may be limited as a result.

8. Agreement to Use Electronic Service Providers

To process deposits and withdrawals, Pesowin engages third-party electronic payment processors. By utilizing such services, Users expressly consent to the processing and transmission of Personal Information necessary to complete financial transactions, which may involve cross-border data transfers in accordance with applicable laws.

9. Agreement to Security Review

Pesowin reserves the right to conduct periodic security reviews to verify the accuracy of User information and to ensure compliance with applicable laws and regulations.

By using the Platform, the User authorizes Pesowin to process and disclose Personal Information to third parties for verification and fraud prevention, as permitted by law.

10. Security Measures

Pesowin employs industry-standard security protocols, including encryption and password protection, to safeguard Personal Information. All data is stored within encrypted databases protected by advanced firewall systems.

Security Measures

The Platform supports SSL Version 3 with 128-bit encryption and requires all affiliates, service providers, and partners to adhere to comparable data protection measures.

11. Protection of Minors

Pesowin strictly prohibits access to its services by individuals under eighteen (18) years of age or below the legal gambling age in their jurisdiction. Any accounts identified as belonging to minors will be terminated, and all associated data will be deleted in accordance with applicable law.

12. International Transfers

Personal Information collected by Pesowin may be transferred, processed, and stored in jurisdictions outside the User’s country of residence. By using the Platform, the User consents to such transfers, including to countries that may not offer equivalent data protection standards.
Pesowin ensures that all entities handling such data are bound by contractual obligations consistent with international privacy and data protection requirements.

13. Third-Party Practices

Pesowin may provide links to external websites for convenience. The Platform is not responsible for the privacy practices, data handling, or content of such third-party sites. Users are advised to review the respective privacy policies of those entities before disclosing any personal information.

14. Agreement to Privacy Policy

Agreement to Privacy Policy

By creating an account or continuing to use the Platform, the User acknowledges that they have read, understood, and agreed to this Privacy Policy. Continued use of Pesowin’s services following any amendments shall constitute acceptance of the revised Policy.

This Privacy Policy shall be read in conjunction with Pesowin’s Terms and Conditions and any other applicable rules or notices posted on the Platform.