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Commitment to Responsible Gambling

Pesowin places the utmost importance on the wellbeing of its users and actively promotes responsible gambling practices. The Platform is dedicated to ensuring that all users enjoy entertainment in a controlled, sustainable, and responsible manner without risking financial hardship or developing unhealthy gambling behaviors.

Responsible Gambling | Play Safely and Stay in Control

Pesowin encourages users to treat gaming as a form of leisure and not as a source of income. Users are reminded that while gaming can be enjoyable, it must always be done within personal and financial limits.

Responsible Gambling: Voluntary Self-Exclusion

Any user who wishes to temporarily or permanently refrain from using the Platform’s services may exercise the right to voluntary self-exclusion by contacting Pesowin’s customer support. Upon receiving such a request, the Platform’s support team will provide full assistance to help users implement the necessary restrictions to prevent further participation and support their recovery.

Responsible Gambling: Voluntary Self-Exclusion

Users may request to:

  • Set a limit on how much to wager within a specific time period;
  • Set a maximum loss limit that may be incurred within a specific time period;
  • Exclude themselves from participating in the Platform for a fixed period;
  • Exclude themselves from participating in the Platform indefinitely.

When a user requests voluntary self-exclusion, the following measures will be applied to their account:

  • The account shall be closed for a minimum period of seven (7) days;
  • The user shall be prohibited from creating or registering a new account;
  • Account reactivation may only be requested after the seven-day exclusion period has lapsed, subject to review and confirmation by customer support.

Pesowin reserves the right to impose additional exclusion measures if it determines that continued access may cause harm to the user or others.

Responsible Gambling Tips

Responsible Gambling Tips

For users who wish to continue gaming while maintaining control over their activities, Pesowin recommends adopting the following responsible gaming practices:

  • Establish and adhere to a strict gaming budget;
  • Deposit only funds allocated from the gaming budget;
  • Set daily, weekly, or monthly deposit, win, and loss limits;
  • Avoid wagering the entirety of a single deposit in one session;
  • Take regular breaks between gaming sessions to maintain perspective and control.

These recommendations are provided to help users maintain a healthy relationship with gambling. While following them is not mandatory, doing so significantly reduces the risk of developing harmful gambling behaviors and promotes a safe and enjoyable gaming experience.

Regardless of whether these recommendations are followed, the responsibility for practicing responsible gambling ultimately rests with the user. Pesowin remains committed to offering assistance and guidance to any user who seeks to regain control over their gaming habits.

Responsible Gambling: Contact Us

Users experiencing difficulty managing their gambling activities are strongly encouraged to contact Pesowin’s customer support team for immediate assistance.

Contact Us

Pesowin’s trained staff is equipped to provide:

  • Personalized advice on responsible gambling practices;
  • Information regarding voluntary self-exclusion;
  • Assistance in setting deposit and wagering limits;
  • Guidance on accessing professional counseling and support organizations.

Pesowin is committed to helping users address problem gambling behaviors and can implement account restrictions or suspensions when deemed necessary to protect the user’s wellbeing.

Users are encouraged to reach out to customer support at any time for assistance in managing their gaming behavior responsibly.